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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mary Collins

March 3, 2025

5  out of  5
rating by Mary Collins
"No matter how small or complex my question is, Chris is available and supportive, taking what time it takes for me to understand completely. He offers information on details that I forget to ask or that are important for me to know even if I am not aware of the need to understand. I trust this agent and agency completely for all my insurance needs. I listed Chris above, but many times it is Tim who serves my needs with the same support and attention to details as Chris! Today, March 3rd, 2025 it is Tim! What a blessing to have two Agents on my side."
We responded:
"Thank you for your wonderful feedback! I'm delighted to know that both Tim and I have been able to offer you exceptional support and thorough assistance. Your trust in our agency is greatly appreciated, and we’re always here to help with all your insurance needs!"
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Mightysamich

February 27, 2025

5  out of  5
rating by Mightysamich
"Chris and his team are absolutely amazing. They have always gone above and beyond, one example being they proactively reached out to me to ensure I am getting the exact coverage I am looking for from car insurance to life insurance. In my case this saved me $240.00 a year! If you're looking for a great agent I definitely recommend Chris and his team as they provide top quality customer service."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that we were able to provide you with the right auto insurance and life insurance coverage while saving you money in the process. We truly appreciate your recommendation and look forward to continuing to serve you!"
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Danni Maloney

December 4, 2024

5  out of  5
rating by Danni Maloney
"Very helpful. Positive experience. Highly recommend"
We responded:
"Thank you for your generous feedback, Danni! We're delighted to know you had a great experience and sincerely appreciate your recommendation!"
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Elvia de la Torre

November 7, 2024

5  out of  5
rating by Elvia de la Torre
"Been with State Farm for years! And I can say Chris and his team are the best! Always very helpful and friendly and willing to answer questions."
We responded:
" Thank you so much, Elvia, for your kind words! We're thrilled to hear that our office has consistently provided you with excellent service – your satisfaction is our top priority!"
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Peggy Jarolin

October 18, 2024

5  out of  5
rating by Peggy Jarolin
"Chris is by far the best all around insurance agent in Chico if you want professionalism, honesty, coverage that matches both your budget and your expectations, and an entire team always available and ready to answer any questions or concerns. Chris is highly reputable, has an amazing knowledge of all types of insurance, and is a caring advocate for his clients."
We responded:
"Thank you so much for your kind words, Peggy! We're thrilled to hear that we've been able to meet your insurance needs with professionalism and care."
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Michael Shepherd

October 14, 2024

5  out of  5
rating by Michael Shepherd
"I had an auto loss claim and needed to get the auto title to State Farm asap. Although this is not my agent's office, Tim stepped up and helped me with a smile on his face. This is a very professional and knowledgeable office."
We responded:
"Thank you, Michael, for the very nice review. We aim to provide the best service possible--even if you aren't with our office! :-) "
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Candice Berger

October 1, 2024

5  out of  5
rating by Candice Berger
"Chris and his staff have always been amazing to me. Chris takes his time to explain what is best for me and my situation. He isn’t pushy, and will tell you if he thinks you don’t need the higher coverage. Hands down the best team to deal with."
We responded:
"Thanks Candice for the great 5 star review! We are grateful for the opportunity to help you with all your insurance needs. "
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Preet Kaur Kumar

July 27, 2024

5  out of  5
rating by Preet Kaur Kumar
"Chris and his team reached out proactively as everyone's auto and home policies were increasing significantly year over year to discuss why it was happening and any possible recommendations. Felt more like a partnership and not just a one-way relationship. Chris has helped my husband and I better navigate the higher premiums and given us heads up on what we can expect so we are financially prepared. Thank you, Chris & team!"
We responded:
"Thank you for the wonderful review, Preet. Your trust in us when it comes to your auto insurance and homeowner insurance means a lot. We truly appreciate your business."
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Jennifer McGowan

April 15, 2024

5  out of  5
rating by Jennifer McGowan
"Being thorough in the insurance industry is incredibly important since it involves protecting people's assets and providing them with peace of mind. Chris and his team take their responsibilities seriously. Thoroughness in assessing risks, understanding clients' needs, and ensuring appropriate coverage can make a significant difference in people's lives. I highly recommend them because their dedication to excellence and their ability to help me understand how to choose the best policies is unparalleled."
We responded:
"Thank you, Jennifer, for the 5 Star review! We appreciate you putting your trust in us when it comes to protecting what most important. "
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Amanda Starkey

March 5, 2024

5  out of  5
rating by Amanda Starkey
"I appreciate Chris and his whole crew who are consistently kind, quick, and thorough! I've been with this crew for at least 5 maybe 6 years and have been happy the whole time. :)"
We responded:
"Thank you, Amanda, for the very nice 5 Star review. Always happy to help from our office here in Chico, CA. "
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Kathy Armstead

January 23, 2024

5  out of  5
rating by Kathy Armstead
"I’ve been with State Farm for years! This is the first time I’ve been asked to meet my agent and discuss my homeowners policy. What a pleasant experience! Chris Grettum was knowledgeable and pleasant. He explained everything I needed to know. Best agent I’ve ever had! Thank you State Farm and especially thank you,Chris Grettum."
We responded:
"Thank you, Katherine, for the 5 Stars. Always happy to meet with our clients, new and old, to review their insurance at our office in Chico, CA. "
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Brett G

September 28, 2023

5  out of  5
rating by Brett G
"We've worked with Chris and his team for many years on all our insurance needs (home, fire, auto) and are always welcomed as if family. Couldn't recommend Chris and his office more highly as they really have their clients interests at the front. A little reassurance in uncertain times if you will..."
We responded:
"Thank you Brett, for your review! We really appreciate your business and the opportunity to help you with your home insurance and auto insurance. It's customers like you that make it all worth it. Thank you!"
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Jaden Heintschel

September 20, 2023

5  out of  5
rating by Jaden Heintschel
"Great customer service!!"
We responded:
"Thank you for the really nice review, Jaden!"
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Conner Van Ruiten

September 20, 2023

5  out of  5
rating by Conner Van Ruiten
"Amazing people working here. Couldn’t ask for better service!"
We responded:
"Thanks, Conner for the very nice review. "
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Rebekah Watkins

September 20, 2023

5  out of  5
rating by Rebekah Watkins
"Amanda is the best!! She helped me set up my car insurance. She is detail-oriented and thorough. One of the most helpful experiences I’ve had by far!"
We responded:
"Thank you, Rebekah, for the wonderful review! We appreciate you trusting us with your car insurance. "
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Camaron Ordonez

September 20, 2023

5  out of  5
rating by Camaron Ordonez
"Spoke with Chris' team about an auto insurance quote and they were very prompt, professional and helpful in my request."
We responded:
"We appreciate your great feedback Camaron. Thank you for reaching out to us for help with your auto insurance needs."
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Cristian Gonzalez

September 19, 2023

5  out of  5
rating by Cristian Gonzalez
"I was recently referred to Amanda for renter's and car insurance. I was able to learn a lot from her. Amanda is professional, diligent, and offers great knowledge on coverages."
We responded:
"Thank you for the 5-star review Cristian. Amanda is a huge asset to the team. Thank you for trusting us with your renters and car insurance."
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Tyler Logan

September 19, 2023

5  out of  5
rating by Tyler Logan
"Chris is great, he always offers reviews to go over my coverages!"
We responded:
"Thanks Tyler! Always happy to help make sure coverages are up to date and appropriate. "
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halle nicole

September 19, 2023

5  out of  5
rating by halle nicole
"Chris and his team are the best. Very knowledgeable & helpful."
We responded:
"Thank you, Halle, for the very nice 5 Star review. We are here to help!"
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Elijah Ferguson

September 15, 2023

5  out of  5
rating by Elijah Ferguson
"Amanda has been great to work with the past couple months!!! Easy and fast"
We responded:
"Thanks for the great review Elijah. Amanda is awesome! "
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Axel Romero

September 14, 2023

5  out of  5
rating by Axel Romero
"Tim from State Farm provided exceptional auto insurance service. His expertise, communication, and dedication made the process smooth and enjoyable. Highly recommended! Thank you for your service!"
We responded:
"Thanks for the very nice review Axel. Tim is the best. So glad we were able to assist with your auto insurance."
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jarrod ferguson

September 14, 2023

5  out of  5
rating by jarrod ferguson
"Really good office to get insurance from. Talked to Amanda was able to get info on all of the insurance policy’s asap. Highly recommend them for your insurance needs."
We responded:
"Thanks for the 5 star review Jarrod. Amanda is amazing. Thanks for trusting us with your insurance needs. "
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Brooke Mercurio

September 14, 2023

5  out of  5
rating by Brooke Mercurio
"Chris’s office made signing up for car insurance so easy! Amanda was super insightful and explained all of my coverages!"
We responded:
"Thank you Brooke for the great feedback. Amanda is a pro and always willing to take the time to help our customers. "
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Dustin Cardoza

August 14, 2023

5  out of  5
rating by Dustin Cardoza
"Chris and staff are great. Super friendly and very helpful. State Farm has been very reliable."
We responded:
"Thank you Dusting for such a nice 5-star review! We are grateful that we get to help with all of your current and future insurance needs."
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twelsh

June 23, 2023

5  out of  5
rating by twelsh
"Chris reviewed my package of coverages and was very thorough. He made a special effort to ensure that I understood what the policies covered. Great job!"
We responded:
"Thanks Tom for the very nice review. We always appreciate when customers take the time to come in and review coverages. "