State Farm® Insurance Agent Chris Grettum
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kacy Conant
July 13, 2026
"Chris and his team were amazing listening to our needs and finding the right solutions for us! 💯 recommend!"
Alex Grant
June 15, 2026
"Chris was very personable and easy to talk to about my policy details. He made sure to explain all aspects clearly and tried to find me any discounts to help my rate decrease. Highly recommend!"
7FCC Norcal
June 2, 2026
"Excellent service, attention to detail, and responsive communications are just some of the reasons we trust Chris and his team for all our insurance needs. 🌟"
Martin Schwabe
May 21, 2026
"Chris, Tim and the rest of the staff have been exceptional!"
Elgin Frye
February 20, 2026
"Chris and his team (especially Abby!) are amazing — super helpful, friendly, and on top of things. They never push anything on you; they genuinely try to understand what you need and how they can help.
They’ve helped me switch insurance over to new cars the same day several times. I’ve been with them almost 5 years now (after switching from Geico after 20 years — what a nightmare… no one knew what they were doing, and good luck talking to the same person twice). And it actually saved me a lot of money — around 40% — which is crazy considering Geico’s commercials are always about saving you money (they definitely didn’t for me).
Anyway, I can’t recommend State Farm — or at least Chris Grettum and his team — enough, so I figured I’d finally leave a review to let others know how great they are. Hope this helps someone!"
Brian E
February 6, 2026
"Excellent agency with a great staff. Chris, Tim, and the whole team have always been incredibly helpful whenever I've called or needed their assistance. Chris did an excellent job of showing me the value of insurance (before I entered the field myself) without trying to upsell unnecessary policies.
As an aside: I had always heard State Farm was the most expensive insurance. In my findings, their policies are competitive, and you get top-tier service backed by the State Farm reputation."
Allegra R.
December 31, 2025
"I reached out with some questions and was impressed with how helpful the front office staff person was. I am still learning how insurance works but she was patient and helpful. She explained everything clearly and asked good questions to help figure out my options. Definitely recommend."
Len Goldkind
December 13, 2025
"Start with the fact that an agent performs different functions than the insurance company itself. Chris is friendly, knowledgeable and like his assistant Amanda is a pleasure to work with. They review, resolve and solve issues expediently. They make that aspect of insurance as painless as possible."
Leilani Silverman
December 12, 2025
"Chris and Amanda are always so kind and helpful towards me. Chris took the time today to thoroughly go through my policy and pricing with me, even after I had missed our scheduled call due to technical issues. I am grateful for his knowledge, time, and assistance."
"Thank you, Leilani, for the vote of confidence in our agency. We value you feedback and business. "
Scott Jones
November 15, 2025
"Amanda and agent Chris G. are very customer oriented. They are patient with my questions and helpful in directing me to the right department that deals with accident claims. I’ve been a satisfied State Farm customer since graduating college in 1980."
"Thank you for your kind words and continued loyalty since 1980! Our office is dedicated to providing excellent customer service, and we're glad we could assist you effectively with your accident claim."
Mark Pierce
September 17, 2025
"Tim was quick to return my message, understood my special circumstance and gave me a super competitive quote over the phone."
"Thanks for the great feedback, Mark. As one of my specialists, Tim does a great job at customizing quotes and working to get the best rate possible. "
Thomas McClain
September 16, 2025
"I needed some information about my car insurance and Chris and his staff got it to me with a phone call and an email. Very efficient and timely.
Thanks very much.
Tom McClain"
"Thank you, Tom, for the very nice feedback. I'm very happy to hear that our team provided you with such timely service and made your experience a positive one."
Sheri Baker
June 14, 2025
"I actually only spoke to the receptionist at the Chris Grettum State Farm office but she was a doll. She found the information I inquired about and took care of the paperwork for me. It was not something they handled everyday and she made a call to their corporate office to get thr right forms for me to sign. She submitted the paperwork and I was on my way after about 20 minutes well spent. The transaction was completed and mailed to me within the time she suggested it would take. It was a very positive experience."
"Thanks for the very nice review, Sheri. I'm delighted to hear that our team provided you with such excellent service and made your experience a positive one."
Janet Slaten
June 11, 2025
"Quite pleased with our experience with Chris. Very helpful and patient."
"Thank you, Janet, for the very nice review. We are so happy to help anytime and look forward to assisting you again in the future!"
Mary Collins
March 3, 2025
"No matter how small or complex my question is, Chris is available and supportive, taking what time it takes for me to understand completely. He offers information on details that I forget to ask or that are important for me to know even if I am not aware of the need to understand. I trust this agent and agency completely for all my insurance needs. I listed Chris above, but many times it is Tim who serves my needs with the same support and attention to details as Chris! Today, March 3rd, 2025 it is Tim! What a blessing to have two Agents on my side."
"Thank you for your wonderful feedback! I'm delighted to know that both Tim and I have been able to offer you exceptional support and thorough assistance. Your trust in our agency is greatly appreciated, and we’re always here to help with all your insurance needs!"
Mightysamich
February 27, 2025
"Chris and his team are absolutely amazing. They have always gone above and beyond, one example being they proactively reached out to me to ensure I am getting the exact coverage I am looking for from car insurance to life insurance. In my case this saved me $240.00 a year! If you're looking for a great agent I definitely recommend Chris and his team as they provide top quality customer service."
"Thank you so much for your kind words! We're thrilled to hear that we were able to provide you with the right auto insurance and life insurance coverage while saving you money in the process. We truly appreciate your recommendation and look forward to continuing to serve you!"
Danni Maloney
December 4, 2024
"Very helpful. Positive experience. Highly recommend"
"Thank you for your generous feedback, Danni! We're delighted to know you had a great experience and sincerely appreciate your recommendation!"
Elvia de la Torre
November 7, 2024
"Been with State Farm for years! And I can say Chris and his team are the best! Always very helpful and friendly and willing to answer questions."
Peggy Jarolin
October 18, 2024
"Chris is by far the best all around insurance agent in Chico if you want professionalism, honesty, coverage that matches both your budget and your expectations, and an entire team always available and ready to answer any questions or concerns. Chris is highly reputable, has an amazing knowledge of all types of insurance, and is a caring advocate for his clients."
Michael Shepherd
October 14, 2024
"I had an auto loss claim and needed to get the auto title to State Farm asap. Although this is not my agent's office, Tim stepped up and helped me with a smile on his face. This is a very professional and knowledgeable office."
Candice Berger
October 1, 2024
"Chris and his staff have always been amazing to me. Chris takes his time to explain what is best for me and my situation. He isn’t pushy, and will tell you if he thinks you don’t need the higher coverage. Hands down the best team to deal with."
Preet Kaur Kumar
July 27, 2024
"Chris and his team reached out proactively as everyone's auto and home policies were increasing significantly year over year to discuss why it was happening and any possible recommendations. Felt more like a partnership and not just a one-way relationship. Chris has helped my husband and I better navigate the higher premiums and given us heads up on what we can expect so we are financially prepared. Thank you, Chris & team!"
Jennifer McGowan
April 15, 2024
"Being thorough in the insurance industry is incredibly important since it involves protecting people's assets and providing them with peace of mind. Chris and his team take their responsibilities seriously. Thoroughness in assessing risks, understanding clients' needs, and ensuring appropriate coverage can make a significant difference in people's lives. I highly recommend them because their dedication to excellence and their ability to help me understand how to choose the best policies is unparalleled."
Amanda Starkey
March 5, 2024
"I appreciate Chris and his whole crew who are consistently kind, quick, and thorough! I've been with this crew for at least 5 maybe 6 years and have been happy the whole time. :)"
Kathy Armstead
January 23, 2024
"I’ve been with State Farm for years! This is the first time I’ve been asked to meet my agent and discuss my homeowners policy. What a pleasant experience! Chris Grettum was knowledgeable and pleasant. He explained everything I needed to know. Best agent I’ve ever had! Thank you State Farm and especially thank you,Chris Grettum."