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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Andrew Osterlund

June 1, 2023

5  out of  5 rating by Andrew Osterlund
"I have both my personal and business insurance through Chris Grettum's State Farm office in Chico CA. The team there has gone above and beyond everytime I have a need or question. Top notch service. I would highly recommend them!!"

Madison Carlin

May 26, 2023

5  out of  5 rating by Madison Carlin
"I recently got my auto insurance with this office. Chris Grettum and his team were super helpful!"

Gabriella Brandao

May 25, 2023

5  out of  5 rating by Gabriella Brandao
"I reached out to this office to get information about renters insurance. Amanda answered the phone and helped me with the whole process. She was super helpful and a delight to talk to. She got my policy set up in less than 10 minutes and was able to answer all my questions."

Lorraine La Mar

May 19, 2023

5  out of  5 rating by Lorraine La Mar
"Tim Lambert was the agent I spoke with. I just sold my home and needed a renters policy. He not only wrote the policy but he was able to answer each and every question I asked of him. He also had a dec page sent to my email same day. Yes I would recoment him to anyone looking for any policy, auto, home, renters, life or personal liabality policy. Thank you Tim for a job well done. I was an ins. agent for Allstate for 10 years, so I knew what to expect."

Alexandru David

April 27, 2023

5  out of  5 rating by Alexandru David
"Professional and fast! Super happy with their service. 10/10 would recommend."

Adrian Zaragoza

April 12, 2023

5  out of  5 rating by Adrian Zaragoza
"Tim is super helpful and always happy to assist."

Julia Westlund

April 6, 2023

5  out of  5 rating by Julia Westlund
"Chris and his team are wonderful to work with! I couldn’t ask for better agents. State Farm is a great company to choose for your insurance needs."

Mary Collins

February 24, 2023

5  out of  5 rating by Mary Collins
"Every time I call for information, guidance or to inquire about making changes, I am welcomed, and receive patience and clear guidance about whatever next step I need to take. If any information is needed, they fax it or email it at my request. I am a bit older and often need more time and repeats as I make notes and ponder my decisions. These agents, Tim, Amanda and Chris are there for me. State Farm is truly here for me! I have trusted State Farm since my first auto purchase in 1970's, if I recall."

Nathan Roberts

February 20, 2023

5  out of  5 rating by Nathan Roberts
"Chris Grettum at State Farm is fantastic and extremely helpful with our insurance!"

Amber Gallese

February 12, 2023

5  out of  5 rating by Amber Gallese
"Chris Grettum is a stellar Insurance agent who always has the customers best interest when making choices! If you don't have an estimate, do yourself a favor and call! It only takes a moment and you will be pleasantly surprised!"

Ben Dutro

February 11, 2023

5  out of  5 rating by Ben Dutro
"Great guy, takes the time to really understand your needs and ensure your coverage matches. Explains how everything works ahead of time so there's no surprises if you ever have to file a claim someday. Thanks!"

Alexandré Roddy

February 10, 2023

5  out of  5 rating by Alexandré Roddy
"100% recommend State Farm, especially this branch. Chris and his team have helped me so much with my car and renters insurance. Their prices are more than fair and relatively low for the coverage. I have been with State Farm since 2016 and will probably never switch! Fabulous, knowlageable, and friendly staff goes above and beyond!! Thank you!"

Maigen Matteucci

January 31, 2023

5  out of  5 rating by Maigen Matteucci
"Chris always makes sure we have the best coverage for us and our needs. I insured my first owned vehicle with him in 2015 and have kept with his office ever since. Thanks!"

Frank Polo

January 4, 2023

5  out of  5 rating by Frank Polo
"I had a small fender bender in my Toyota Tacoma pick up truck. I contacted Chris Grettum and his associates. They took care of my claim quickly and efficiently. They got me over to a very reputable body shop, and my claim was taken care of in a very short amount of time. State farm Chris Grettum, insurance agency was very professional, effective and hospitable towards my needs. Thank you very much."

Weston Bundy

September 12, 2022

5  out of  5 rating by Weston Bundy
"Great service - Chris and his team have always been a big help in keeping me informed of my policy and options. Certainly the most responsive and attentive insurance agent with whom I've had the pleasure of working."

Jacklyn Baily

September 6, 2022

5  out of  5 rating by Jacklyn Baily
"Chris is more than helpful. He always takes care of things."

Dash Weidhofer

September 3, 2022

5  out of  5 rating by Dash Weidhofer
"I've been with State Farm for over 10 years without a hitch! They're always open to discussing changes, reviewing benefits/discounts, and have been good to me overall."


July 26, 2022

5  out of  5 rating by Mike
"Tim is always super helpful and makes things easy. From getting quotes to adding new policies and everything in between. He has always done a great job. Thank you for always helping us out."

Stephen work

July 11, 2022

5  out of  5 rating by Stephen work
"I've been getting renters insurance for over a year now. State farm from time to time will send out letters that make little sense. It's so nice to be able to call and get a live person who could explain the letter. I trust Chris Grettum he is a down to earth person whose strength is in service!"

Kayla Sealey

July 2, 2022

5  out of  5 rating by Kayla Sealey
"I've been with Chris' office for about 7-8 years now. Always helpful and decent rates."

Angie Piluso

June 17, 2022

5  out of  5 rating by Angie Piluso
"I have only good things to say about Chris Grettum and his State Farm team. They have been nothing but accomidating and always professional. No matter what my needs are, they are there for me and without hesitation. Thank you Chris and team. Sincerely, Angie Piluso"

miriam walter

June 12, 2022

5  out of  5 rating by miriam walter
"I have been with them for 12 years. Always quick to respond, personal and helpful. Recently got rear-ended and it turned into a long, frustrating $16K ordeal. They helped get it settled."

Jose Lopez

May 25, 2022

5  out of  5 rating by Jose Lopez
"Started with them many years ago as they gave me the best rates vs the competition. I always refer my friends there even if they compare prices and many of them have gone with them. Super friendly, helpful and explain everything very well."

Molly White

May 12, 2022

5  out of  5 rating by Molly White
"Chris is fantastic and extremely thorough!"

donna rose

April 28, 2022

5  out of  5 rating by donna rose
"A friend recommended Chris to me and I'm thankful she did. Within 24 hours I had a quote for my business insurance and policy in hand. Very kind and helpful, couldn't have been any easier!"